Refund Policy
1. Full Refund Eligibility
You are entitled to a full refund if: (a) you cancel your request within 24 hours of payment, before processing has begun; (b) we are unable to initiate processing of your specific request due to an internal limitation; (c) the service described was fundamentally misrepresented on our platform.
2. Partial Refund
If processing has already begun (e.g., government fees have been paid or documents have been submitted), we may issue a partial refund at our discretion, deducting actual costs incurred.
3. Non-Refundable Cases
No refund will be issued if: (a) you provided incorrect information that caused delays or failed submissions; (b) a government authority rejected your application for reasons outside our control; (c) the service was completed successfully.
4. How to Request a Refund
Email info@administrativeservicesplatform.com with subject line "Refund Request — [your reference number]". Include your full name, reference UUID and reason. We will respond within 3 business days.
6. Contact
DATA PREMIUM ENTERTAINMENT INTERNACIONAL CA LLC
5758 S Semoran Blvd, Orlando, FL 32822, United States
Email: info@administrativeservicesplatform.com
5. Processing Time
Approved refunds are processed within 5–10 business days and returned to the original payment method.